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Privacy Policy

Effective Date: [October 29, 2024]

At Amakou, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and products. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Data Provided by You:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Account Information: Username, password, and other credentials.
  • Payment Information: Credit/debit card details or payment provider information.
  • Customer Support Data: Correspondence, feedback, or survey responses.

1.2 Automatically Collected Data:

  • Technical Information: IP address, device type, browser information, and operating system.
  • Usage Data: Pages visited, links clicked, and time spent on the site.
  • Cookies and Tracking Data: Cookies, beacons, and other tracking technologies to analyze site usage and improve performance.

2. How We Use Your Information

The data collected is used for the following purposes:

  • Order Processing: To manage and fulfill your purchases.
  • Customer Support: To respond to your inquiries and offer technical assistance.
  • Marketing and Promotions: To send product updates, special offers, and newsletters (subject to your consent).
  • Analytics: To improve our website’s functionality and personalize your experience.
  • Security: To prevent fraud and ensure the integrity of our platform.
  • Legal Compliance: To meet our obligations under applicable laws and regulations.

3. How We Share Your Information

We may share your data with the following third parties:

  • Service Providers: Logistics, payment processing, and IT service providers essential for delivering our services.
  • Marketing Partners: For analytics and targeted advertising, with your consent.
  • Legal Authorities: When required by law or to protect our rights and users' safety.
    We will not sell or rent your personal information to third parties for their independent marketing without your explicit consent.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience and personalize content.
  • Track usage patterns to improve website performance.
  • Deliver relevant advertisements based on your browsing history.

You can manage or disable cookies through your browser settings. However, some site features may not function properly without them.

5. Data Retention and Security

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We implement industry-standard encryption and secure storage measures to protect your data from unauthorized access, alteration, or disclosure.

6. Your Rights and Choices

You have the right to:

  • Access and Update: Review and correct your personal data.
  • Data Deletion: Request the deletion of your information, where legally permissible.
  • Marketing Preferences: Opt-out of receiving marketing emails or communications.
  • Data Portability: Request a copy of your personal data in a structured format.
  • Object to Processing: Restrict how we use your data in certain cases.

To exercise these rights, please contact us at amakouofficial@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. International Data Transfers

If you are located outside the region where we operate, your data may be transferred to and processed in a country with different data protection laws. We take necessary measures to ensure that your data is treated securely.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When significant changes are made, we will notify you via email or post a notice on our website. Please review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: amakouofficial@gmail.com
Address: RM18, 27/F, HO KING COMM CTR,, 2-16 FAYUEN ST, MONGKOK KLN, HONG KONG