After-Sales Service Details 📦🔧
We understand that each buyer's needs are unique, and we strive to provide personalized after-sales support. Here’s how we handle different situations:
Replacement Products 🔄
Each replacement product may vary depending on the buyer's specific case. We ensure that the replacement matches the original product as closely as possible.
Product Defects 🛠️
If the product has a defect, we offer a 1-year warranty from the date of purchase. Please contact us within this period, and we’ll provide a free replacement part (a nominal shipping fee may apply for delivery).
Buyer-Induced Damage 📸
If the product is damaged due to buyer mishandling, we kindly request you to provide photos of the damaged item. This helps us match the product with our existing inventory for a suitable replacement.
Once the photos are reviewed and a match is found, you will need to place an order for the replacement product. We will guide you through the process to ensure a smooth transaction.
Inventory Matching 📦🔍
Our team will carefully review the photos you provide and match them with our current stock. This ensures that the replacement product is the best possible fit for your needs.
We are committed to providing excellent after-sales service and ensuring your satisfaction. If you have any questions or need further assistance, please don’t hesitate to reach out to us! 📞💬
Thank you for choosing us! 🙏✨
